What to Find in an Auto Body Shop
It’s tough to choose a quality auto body shop without knowing what to look for. It’s important to choose the right auto shop to ensure the first time the vehicle is properly fixed. It’s also the best way to ensure the shop is reliable and honest. A good mobile auto body repair has many important features including an experienced workforce and certifications. It can also help you read reviews of customers before making a selection.
A Certified Boutique
The largest auto-organization certifies a good body shop. Facilities that gain the organization’s approval have demonstrated their capabilities as certification is often a lengthy process.. It must also show its employees that it offers above-average training. Auto shops can also receive parts manufacturers and organizations certification which requires that the shop meet certain qualifications.
Experienced and qualified staff
A good auto body shop has qualified personnel with various certifications. It is particularly important to get ASE certification. ASE is a non-profit organization providing automobile technicians with certifications that demonstrate expertise in their trade. Technicians may also have car manufacturers certification, demonstrating their know-how and experience in dealing with specific car brands. Some auto technicians receive training on the aftermarket as well. Most training requires a lot of knowledge and experience and demonstrates that a technician is an expert in their field.
Customer reviews are positive
Former customers should be consulted about their shop experience, where possible. Some resources are online to find reviews, making it easy to decide whether a body shop has good public feedback. Reviews should mention that the first time the vehicle was properly fixed, and work was completed in a timely manner. Positive reviews should also discuss whether the body shop offered a warranty and whether the facility was clean and orderly.
Accepts insurance policy
Another important aspect of a good body shop is its acceptance of all insurance forms. An auto body shop that accepts all insurance providers shows it has experience working with insurance companies to quickly settle claims. A shop that hesitates to accept major insurance providers is a red flag that there may be something wrong. This is also a matter of convenience and makes it easier for the owner of the vehicle to choose a shop with which they feel at home.
Choosing the first available shop, for example, can be a disaster if the employees are not properly trained. With a friendly and knowledgeable staff a good auto shop is clean and up-to-date. The shop should have positive reviews for both the facility and the technicians, and a range of certifications. It should also accept all insurance forms and make repairs easy and convenient.
The best way to figure out which owners are the good or bad guys is either through your own direct experience or through others’ experience. You shouldn’t fear to talk directly to the auto body shop manager and start getting a feeling for what he’s about. The first impression you get after a short conversation and a careful study of his body movement and language is often the right one.